Privacy Policy

This Privacy Policy establishes the terms in which Cristina Peñin Grande dni 71129704L as responsible for lagrande-brand.com and hereinafter called LAGRANDE BRAND complies with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and repealing Directive 95/46 / EC (General Data Protection Regulation) uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data.

When we ask you to fill in the fields with personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes, which we will inform you of by email.

Information that is collected

Our website may collect personal information, such as: Name, surname, ID, address, telephone number, WhatsApp, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to keep a record of users, orders, billing if applicable, and to improve our products and services. Periodic emails may be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide some benefit, these emails will be sent to the address you provide and may be canceled at any time. The main purpose of your data is for the purposes of order management, billing, shipping, incidents, customer service and quality of service. We will have your data until you want to unsubscribe, to unsubscribe simply send us an email to hola@lagrande-brand.com LAGRANDE BRAND brand is highly committed to complying with the commitment of the RGPD and keeping your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Recipients of your data

The assignees of your data collected by LAGRANDE BRAND are public administration, management companies, banking entities, logistics companies, email managers, IT companies. These data are transferred for the proper functioning of our company and to offer you the best quality of our service.

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, the cookie is created and then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the websites can recognize you individually and therefore provide you with the best personalized service on their website. Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service to websites. They do not give access to information from your computer or from you, unless you want it and provide it directly, visits to a website. You can accept or deny the use of cookies, however, most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline them, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so we recommend that you consult them to confirm that you agree with them.

Controlling your personal information

At any time you may restrict the collection or use of personal information provided to our website by sending an email to hola@lagrande-brand.com. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.

This company will not sell, assign or distribute the personal information that is collected without your consent, unless required by a court order.

LAGRANDE BRAND reserves the right to change the terms of this Privacy Policy at any time. If this is the case, we will inform you of such changes by email.

By accepting these General Conditions, the User guarantees that the data and information provided to lagrande-brand.com through the Website or by any other means are his/her own; otherwise, the User guarantees that he/she has the express consent of the owners of the data and information for their communication to LAGRANDE BRAND, so that they can be incorporated into our files under the conditions and for the purposes established herein. Customer data will be stored on servers of lagrande-brand.com or third parties which may be located within or outside the EU. lagrande-brand.com, as the party responsible for the file, guarantees the exercise of the rights of access, rectification, opposition and cancellation of the data provided. To do so, the user must send an email to hola@lagrande-brand.com or contact us.